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Maintenance and Service

EVK Professional basic services such as on-site maintenance and remote maintenance as well as commissioning.

In addition to assistance during system installation and integration, EVK Professional Team offers service and maintenance of machines commissioned through our partners and clients.

Planned maintenance (pro-active) or rapid-response maintenance calls to any location worldwide is a key service we provide.

  • Updates on site
  • Planned maintenance
  • Onsite repair
  • Hardware component exchange

Remote Support

In order to ensure the optimal functioning of our systems and to have the necessary resources at hand for the differentiated tasks on site, in consultation with the customer and, if desired, all necessary components can be accessed directly via remote maintenance. This not only reduces costs for service/commissioning, but also saves time.

Typical tasks via remote maintenance:

– Regular monitoring if desired

– Planned maintenance

– Updates

– Clarification before planned service calls

– Error analysis

– Troubleshooting

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